Key Highlights of ABI:
- Partnership with Clients: ABI positions itself as an extension of its clients' Human Resources and Safety Departments, building strong, collaborative partnerships. This personalized approach ensures that clients receive the attention and expertise they need to make the best decisions regarding their employees.
- Mission: ABI’s core mission is to ensure that every background screening report is accurate, compliant with all federal, state, and local laws, and delivered with exceptional customer service. ABI emphasizes the importance of quick response times, ensuring that clients don’t have to wait for hours or days to address questions or concerns.
- Accuracy: ABI is committed to providing as close to 100% accuracy as possible in their screening reports. While no screening firm can guarantee perfection, ABI employs multiple search and scope filters along with a dedicated Quality Assurance team to thoroughly review data for accuracy before any report is released.
- Core Priorities:
- Compliance: Ensuring all reports adhere to legal standards and regulations.
- Customer Service: Providing unparalleled support with fast response times and clear communication.
- Partnership: Building lasting relationships with clients, becoming a true extension of their HR and Safety teams.
- Turnaround Time: Delivering fast, efficient service with quick processing times for screening results.
- Technology: Utilizing state-of-the-art technology to provide accurate, reliable, and accessible reporting.
ABI differentiates itself from larger background screening firms by emphasizing accuracy, compliance, and superior customer service. By focusing on collaboration with clients and leveraging advanced technology, ABI aims to provide a more customized, reliable experience for employers in managing one of their most important investments— their employees.